Once an order is processed, it is then shipped out via LTL (for large items) or carriers (for smaller items). LTL shipments are curbside delivery only, unless otherwise requested at customer’s expense. Ship times vary upon final destination, however the average is 2-4 business days for the East Coast and 5-7 business days for the West Coast. Dealers are also more than welcome to use their own freight company if needed. Please contact Belldinni inc. directly for all orders outside of the continental United States.
Belldinni offers the convenience of direct deliveries to our committed customers. Customer agrees to have an agent and facilities available to accept all deliveries of merchandise pursuant to orders placed with vendor for shipment to customer’s office, warehouse, job sites, or any other designated location. Customer shall take full responsibility for freight demurrage, hold-over, and similar charges arising out of, connected with, or relating to customer’s failure to fulfill its obligations under the terms of the clause- regardless of the origin of the shipment or the consignor.
Once a shipment/delivery is received, the customer must inspect the contents of each package before signing the bill of lading. All visible damages must be noted on the bill of lading, however, it is also very important to open all received boxes and inspect the products for any concealed damage at the time of delivery. If the driver does not allow you to inspect the freight, please note that on the bill of lading. All damages must be reported to Belldinni within 48 hours of the shipment/delivery date. Failure to comply with these rules will disqualify customers from merchandise replacement.
Materials can be arranged to be picked up at Belldinni between the working hours of 9:00 AM and 4:00 PM, Monday through Friday. Appointment is mandatory. When placing the order with Belldinni, note that it will be picked-up. Please send appropriate paperwork with your driver or customer. The driver or customer must stop at our front office for sign in and pick-up confirmation.